Documentation
Complete guides for every ServerNet service
Step-by-step guides for setting up, managing and troubleshooting every ServerNet service — written by our engineering team.
Getting Started
Ordering, client area and first steps
- Placing your first order with ServerNet
- A complete tour of the ServerNet client area
- Activating a new service and your first login
- Finding your service credentials
- Which ServerNet service is right for you
- Securing your ServerNet account
- Writing an effective support ticket
- Understanding your invoice and billing cycles
- Migrating to ServerNet from another provider
- Getting Started with ServerNet: The First 24 Hours After Purchasing Your Service
- Hosting Terminology Glossary: From A to Z for Site Administrators
- How to Read the Hosting Welcome Email and What to Change Right Away
- Network Terminology Glossary: From Latency to NAT with Units of Measurement
- Choosing a Service: Shared Hosting, VPS, or Dedicated Server?
- Comparing Services: Linux Hosting, Cloud Server, and Dedicated Server
- What Service Status Means in Your Control Panel: Active, Suspended, and Cancelled
- Support Scope: What Exactly Is Covered?
- ServerNet Account Security: Enabling Two-Factor Authentication and Access Recovery
- What Is Ticket Priority? A Guide to Choosing the Level and Response Time
- Colleague Access to Hosting; What to Give and What Not to Give
- User Roles in ServerNet: What Access Each Role Has to Purchases, Cancellations, and Invoices
- Outdated Contact Information; Why the Wrong Email on Your Site Takes It Down
- Setting Up Notifications: Which Alert Should You Get Through Which Channel?
Web Hosting
Control panel, uploads, databases and WordPress
- Uploading your website files
- First steps in your hosting control panel
- Creating a MySQL database and connecting your site
- Installing WordPress on ServerNet hosting
- Managing addon and parked domains
- Setting up redirects in your control panel
- Changing PHP version and settings
- Using the control panel File Manager
- Backing up and restoring from the control panel
- Reading error logs to find the real cause
- Fixing the database connection error
- Managing disk space and cleaning up your hosting
- Creating cron jobs in your control panel
- Password-protecting site directories
- Creating and managing FTP accounts
- Optimising WordPress on shared hosting
- Moving a site to a new domain without losing SEO
- Fixing the white screen of death
- The Complete Guide to Hosting Resource Limits; What Does Each Number Count?
- What Is Entry Process? Precise Definition and Difference from Visits
- Uploading a Website to Hosting; A Practical Error-Free Guide
- inode Limits in Hosting: What Consumes Them and How to Count Them
- Connecting a Domain to Hosting: Nameserver or A Record — Which Should You Choose?
- The php.ini Settings Reference; Every Directive with Its Default Value and Practical Effect
- Installing SSL on Hosting and Enforcing HTTPS Without Redirect Loops
- Checking PHP Extensions on Hosting: List, Testing Methods, and Requesting New Extensions
- Creating a Database and Connecting It to Your Website; Step-by-Step Guide
- Complete Guide to htaccess Commands for Linux Hosting
- Importing Large SQL Files Without Timeouts and Errors
- Cron Syntax: The Complete Reference to the Five Fields and Common Examples
- File Permissions in Linux Hosting; A Practical chmod Guide
- chmod Values: What Each Digit Means and the Correct Value for Each File
- Practical htaccess Rules on Linux Hosting
- MIME Type: Why Files Aren't Served Correctly
- Host Cron Jobs: Correct Scheduling and Troubleshooting
- Host Folder Structure: What Each Folder Does and Which Ones Not to Touch
- PHP Settings for a Domain: Version, Extensions, and Limits
- Restoring a Site Backup: A Practical, Error-Free Guide
- Upgrading Your Hosting Plan Without Downtime: Order of Operations and TTL
- Bulk Redirect Map After a Site Restructure
- Password-Protecting a Folder on Hosting: htpasswd and Its Effect on Crawlers
- Custom 404 and 500 Error Pages on Hosting; A Practical Guide
- Guide to Interpreting Host Resource Usage Charts and Finding Resource-Heavy Scripts
- Hotlink Protection: Preventing Image Bandwidth Theft
- Guide to Creating a Staging Subdomain and Preventing Indexing
VPS & Dedicated
Connecting, initial setup and server management
- Connecting to a Linux server over SSH
- Connecting to a Windows server via Remote Desktop
- The first hour on a new server: a hardening checklist
- Creating and using SSH keys
- Configuring the UFW firewall on Ubuntu
- Installing a LEMP stack on your VPS
- Configuring Nginx server blocks for multiple sites
- Managing services with systemd
- Monitoring server CPU, RAM and disk usage
- Setting up swap space on a Linux server
- Automating server backups with scripts and cron
- Securing MySQL on your server
- Installing a free certificate with Certbot
- Running Docker on your VPS
- Transferring files with scp and rsync
- Diagnosing high server load
- Rebuilding a server and using rescue mode
- Choosing a Server Linux Distribution: A Practical, No-Nonsense Guide
- Reference of Common Service Ports and Ports That Should Not Be Open
- Unit Files in systemd: Sections, Restart, and Dependencies
- SSH Configuration: Important Security Options in sshd_config
- Linux Firewall Commands: A Quick Reference for iptables, nftables, and ufw
- Linux Log Locations: Where Does Each Service Write?
- Linux Disk Commands: Space, inodes, and Disk Health
- Linux Monitoring Commands: CPU, Memory, I/O, and Network
- Server Specifications: A Practical Guide to Choosing Hardware
- SSH Login to a New Server: From Password to Disabling Root
- Server Virtualization Types: KVM, Containers, and the Real Difference
- Hardening a Fresh Server: From First SSH to Firewall
Domains & DNS
Registration, transfer, nameservers and DNS records
- DNS records and what each one does
- Registering a domain with ServerNet step by step
- Changing your domain nameservers
- Creating DNS records in the management panel
- Transferring a domain to ServerNet
- Creating subdomains and pointing them at folders
- Domain privacy and WHOIS information
- Renewing domains and the expiry stages
- Specifics of registering and managing .ir domains
- What DNS propagation is and why it takes time
- Wildcard DNS records and when to use them
- Pointing a domain at your VPS
- Troubleshooting DNS misconfiguration
- DNS Record Types: A Complete Reference of Syntax, Examples, and Limitations
Mailboxes, client setup and sender authentication
- SPF, DKIM and DMARC — keeping mail out of spam
- Creating business email accounts on your own domain
- Configuring email in Outlook, mobile and Thunderbird
- Email forwarding and aliases
- Reducing incoming spam on business email
- Why your outgoing email lands in spam
- Setting up an email autoresponder
- Backing up and migrating mailboxes
- Using webmail and its features
- Setting up transactional email for your site
- Managing mailbox quota and storage
Cloud Services
Cloud infrastructure, Kubernetes, storage and CDN
- Getting started with ServerNet cloud servers
- Setting up object storage
- Adding and managing block storage volumes
- Deploying an application on Kubernetes
- Configuring a CDN for static assets
- Enabling DDoS protection
- Snapshots and custom images in the cloud
- Setting up a load balancer
- Private networking between servers
- Setting up a GPU server for AI models
- Monitoring and alerting for cloud infrastructure
- Scaling cloud resources without downtime
Security & SSL
Certificates, firewall, backups and hardening
- Installing an SSL certificate and moving to HTTPS
- Choosing the right type of SSL certificate
- Fixing mixed content errors after enabling SSL
- Renewing SSL certificates and handling expiry
- Securing a WordPress site step by step
- Detecting a hacked website
- Cleaning a hacked site and closing the entry point
- Enabling two-factor authentication
- Configuring website security headers
- Blocking malicious IP addresses
- Setting secure file permissions
- Troubleshooting SSL errors in the browser
- Legal pages and cookie notices for your site
ServerNet Tools
DNS & network checks, site builder, remote desktop, cloud phone
Account & Billing
Renewals, upgrades, invoices and support tickets
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